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FAQ

 

Exchange /  Return for Store Credit Policy : 

Vintage, Made To Order & Outlet Garments are final sale.

As a small business offering small batch production, returns cannot be accommodated. Our policy is for exchange or store credit only.

Exchanges are welcome on Collection 03 garments - please note that return shipping and re-shipment is not covered by Bohème and is the customers responsibility. A shipping label can be created and emailed to you however this amount (ranging between $15-$25 CAD) will be invoiced prior to sending the shipping label along with the shipping for the exchanged item. Please note that for customers outside North America , the return shipping rates are higher and can reach an upwards of $100 CAD.

 

Shipping : 

All orders will ship with a tracking number which is emailed to you once your label is created, you will be able to follow along on your packages journey using this email by clicking "view order".

Boheme Goods Inc. is not responsible for any applicable duty fees which may arise upon accepting your parcel. During any international customs process, duty fees may be charged upon receipt. Refusal of packages does not result in a refund as the package will be considered abandoned by the courier. Return shipping rates from refused packages reach an upwards of $300 which Boheme Goods Inc does not pay.  

Please note that incomplete or incorrect shipping addresses may result in your parcel being returned or abandoned. Any return shipping fees or loss of item is to be covered by the customer if this occurs.